1. Who is responsible for your information
Sunshine Group Ltd, trading through this website as Shyan Mobile Deals, is responsible for personal information processed for this service. Contact us at info@shyanxmbs.online.
2. Information we may receive
We may receive information you choose to provide, such as your name, contact details, mobile-plan preferences, enquiry details, complaint information and correspondence. We do not ask for provider passwords, one-time codes, full payment-card details or unnecessary sensitive information.
3. How information is collected
This static website does not send the contact form to a website database; the form opens your email application. The supplied package does not include analytics or advertising trackers. We may receive information by email, during a phone call, or from a third party where you have been told about the transfer.
4. Why we use information
- To respond to an enquiry or complaint.
- To provide requested comparison information.
- To make an introduction where you request it and where an appropriate participating partner is available.
- To keep necessary records, prevent misuse, maintain service security and meet legal obligations.
5. Lawful bases
Depending on the situation, processing may be necessary to take steps at your request, for our legitimate interests in operating and securing the service, to meet a legal obligation, or on the basis of consent. Consent can be withdrawn for future processing where consent is the relevant basis.
6. Sharing information
We may share only necessary information with service providers that help us operate communications or with a participating third party where you have requested an introduction and have been told who will receive the information. We may also disclose information when legally required. We do not sell personal information as a standalone data product.
7. International transfers
Some service providers may process information outside the UK. Where this occurs, appropriate safeguards should be used as required by applicable data protection law.
8. Retention
We keep information only for as long as reasonably needed for the enquiry, complaint, record-keeping, fraud prevention or legal purpose. Retention periods may vary depending on the type of record.
9. Your rights
Depending on the law that applies, you may have rights to access, correct, erase, restrict or object to processing, and to receive certain information in a portable format. You may also complain to the UK Information Commissioner’s Office.
10. Security and children
We use reasonable organisational and technical measures appropriate to the service. This service is intended for adults and is not designed to collect information from children.
11. Contact
Send privacy questions or requests to info@shyanxmbs.online. We may need to verify your identity before completing a request.